Find answers to common questions about Dr. Telang Clinic Pharmacy
Dr. Telang Clinic Pharmacy is a trusted pharmacy in Varanasi offering quality medicines, vitamins, and healthcare products. We feature authentic products from certified manufacturers, all verified for quality and safety.
We primarily serve customers in Varanasi and surrounding areas. We ship products across India. However, certain services and same-day delivery are available only within Varanasi pincodes.
All our products are sourced from verified manufacturers and undergo quality checks. We guarantee genuine medicines and healthcare products and provide authenticity certificates for premium items. Customer reviews are transparently displayed.
We accept all major payment methods including Credit/Debit Cards (Visa, Mastercard, RuPay), UPI, Net Banking, Paytm, and Cash on Delivery for orders within Varanasi.
Browse our products, select items you like, add them to cart, and proceed to checkout. You'll need to create an account or login, provide delivery details, choose payment method, and confirm your order.
Orders can be cancelled before they are shipped. Go to My Orders in your account, select the order, and click Cancel. Once shipped, cancellation requests will be handled through our return policy.
Yes! We offer free shipping on all orders above ₹2000 within India. For orders below ₹2000, standard shipping charges apply. Local delivery within Varanasi is free for all orders.
Within Varanasi: 2-3 business days. Within India: 5-7 business days. International: 10-15 business days. Custom orders may take longer depending on the product complexity.
Yes, we ship to most countries worldwide. International shipping charges and delivery times vary by location. Please check our international shipping policy for more details.
We offer 7-day return policy for most products. Items must be unused, in original packaging with all tags attached. Custom orders and certain categories may have different return policies.
Go to My Orders, select the item you want to return, click on "Return Item" and follow the instructions. You'll need to provide a reason for return and choose refund method.
Refunds are processed within 5-7 business days after we receive the returned item. The amount will be credited to your original payment method or store wallet as per your choice.
